Leopoldina Reyes Virtual Wizards

Direct-hire LATAM talent for property management

Hire a Property Management Virtual Assistant

Scaling a property management company means more units, more maintenance requests, more owner communication, and more leasing activity. A LATAM-based property management virtual assistant runs the daily operations layer, so your team manages the portfolio instead of being consumed by it.

Free

Consultations

Direct Hire

72-Hour Match, No Middleman

6-Month

Replacement Guarantee

★★★★★

Rated on Google

The basics

What Is a Property Management Virtual Assistant?

Running a property management company means juggling maintenance requests, owner communication, tenant relations, leasing, platform administration, and endless documentation, all while keeping costs under control and the portfolio growing. The operational load compounds with every unit you add, and most of it does not require a property management license to execute.

A property management virtual assistant is a remote professional who runs that operations layer for you. Hiring property management VAs from Latin America gives you experienced, bilingual professionals who work U.S. business hours, inside your existing PM software, at $14,400–$24,000 per year. That’s direct hire: your VA is exclusively yours, building institutional knowledge of your properties, your tenants, and your workflows over time. No ongoing agency markup. No shared resource. No overnight delay.

The math is not complicated. A local property management operations hire costs $40,000–$58,000 per year before benefits. A full-time LATAM VA costs $14,400–$24,000 a year, plus a one-time $2,000 placement fee. 100% of the salary goes to your VA. Run your own numbers with the calculators below, or read our breakdown of whether a property management virtual assistant is worth it.

Roles we commonly fill

Roles we place for property management companies

🛠️

Maintenance Coordinators

Handle maintenance requests, communicate with tenants and vendors, and make sure work orders close on time.

🔑

Leasing Coordinators

Manage listings, respond to inquiries, schedule showings, and process rental applications.

💬

Tenant Relations Specialists

Provide responsive, bilingual tenant and owner communication by phone, email, and portal.

📊

Accounting & Finance Support

Manage rent collection, owner statements, invoices, AP/AR, and financial reporting.

🖥️

Platform Administrators

Operate AppFolio, Yardi, Buildium, Rent Manager, DoorLoop, and other PM software full-time.

📋

Administrative Assistants

Keep operations organized across documentation, renewals, compliance, and follow-ups.

What your VA handles

What a Property Management Virtual Assistant Can Handle

Six operations areas your VA can own from day one, inside the software you already run. Using a specific platform? See our AppFolio virtual assistant and Buildium virtual assistant pages.

🛠️

Maintenance Coordination

Maintenance is the highest-volume, most time-sensitive function in property management, and most of it doesn’t require a license. Your VA owns the operations layer from intake to invoice.

✓

Request intake and priority classification (emergency, urgent, routine, preventive)

✓

Vendor assignment from your approved list and dispatch confirmation

✓

Tenant access window scheduling and coordination

✓

Vendor follow-up on unresponsive or delayed work orders

✓

Completion confirmation, documentation, and invoice coding in your PM platform

💬

Tenant Communication

Every unanswered tenant message is a resident building a case for not renewing. Your VA keeps the inbox moving and routes decisions to you with a drafted reply.

✓

Resident inbox monitoring and same-day response

✓

Maintenance status updates and timeline communication

✓

Lease term, renewal, and balance inquiry responses

✓

Move-in and move-out logistics coordination

✓

Communication logged in your PM platform, in English and Spanish

🔑

Leasing and Vacancy Management

Every day a unit sits vacant is revenue you aren’t recovering. Your VA runs the leasing pipeline from first inquiry to signed lease.

✓

Rental inquiry response within 15–30 minutes during business hours

✓

Showing scheduling with 24-hour and 2-hour confirmations

✓

Application status updates and follow-up with incomplete applicants

✓

Lease document preparation and e-signature coordination

✓

Listing syndication review and lead source tracking

📑

Owner Reporting and Communication

Owner relationships are the long-term revenue of your company. Late statements and unanswered questions are the fastest way to lose doors.

✓

Monthly owner statement generation and portal upload

✓

Owner portal document maintenance: invoices, inspection reports, compliance documents

✓

Drafted replies to routine owner questions

✓

New owner onboarding: platform access, welcome documents, property setup

✓

Property performance summaries for your review

📊

Accounting and Financial Admin

PM financials need accurate daily input. Your VA keeps the ledger current while trust accounting decisions and governance stay with your licensed team or CPA.

✓

Monthly rent charge posting and rent roll verification

✓

Payment posting for online, ACH, check, and exception handling

✓

Delinquency monitoring and late fee application per your policy

✓

Vendor invoice entry, coding, and AP queue management

✓

Bank reconciliation support and year-end 1099 preparation support

🖥️

PM Platform Administration

Your VA works inside the software you run and keeps the platform itself clean. Knowledge compounds: after 12 months they know your configuration as well as anyone in your office.

✓

Resident and unit record maintenance and data accuracy

✓

Custom report setup and scheduled delivery

✓

Template maintenance for leases, notices, and owner communication

✓

Duplicate record cleanup and data entry audits

✓

New property onboarding: unit loading, owner setup, and lease entry

We scope candidates to the software you run, including:

AppFolio

Yardi

Buildium

Rent Manager

Propertyware

DoorLoop

Rentvine

Property Meld

Tenant Turner

ShowMojo

How the options compare

Four Ways to Staff Property Management Operations

With direct hire you own the relationship and pay no monthly agency fee.

🏢

Local operations hire

•

$40,000–$58,000 a year before benefits

•

You run hiring, training, and turnover

•

Replacement means a new search

•

Limited to your local pool

🧩

General VA agency

•

General admin backgrounds, rarely PM-specific

•

Platform experience varies

•

A percentage or fee on top of salary

•

Hard to staff a specific PM function

🔁

Managed VA service

✕

A monthly fee, every month

✕

The agency owns the relationship

✕

Often non-solicitation clauses

✕

Markup between you and the VA

⭐

Virtual Wizards

✓

$2,000 one-time placement fee

✓

You own the relationship

✓

100% of salary goes to your VA

✓

6-month free replacement guarantee

✓

No recurring fees, ever

Typical models, not quotes. Your numbers depend on the provider and the role.

Why LATAM

Why Property Managers Hire a Property Management Virtual Assistant from Latin America

🏆

Top talent

We accept only the top 1% of applicants so you work with the very best professionals in Latin America. Over 95% of our assistants hold college degrees and bring proven experience in their fields.

💰

Cost-effective

Hiring a virtual assistant through Virtual Wizards is significantly more cost-effective than hiring in the U.S. or Canada. By nearshoring, you can save up to 70% on payroll costs while keeping the quality of work high.

🗣️

English tested and bilingual

Every applicant must pass an English proficiency assessment. Our VAs are fully bilingual in English and Spanish (and in some cases English and Portuguese), so communication with your tenants, owners, and vendors stays clear.

🤝

Continuous support

You manage your VA directly, while we provide ongoing guidance to ensure success.

🧾

Tax advantages

Since our VAs are not W-2 employees, you don’t need to pay payroll taxes, healthcare benefits, or retirement contributions. You get the talent you need without the overhead of traditional employment.

⏱️

Get your time back

Proper delegation lets you focus on strategy, owner relationships, and portfolio growth while your VA takes care of the operations layer.

Why Virtual Wizards

Why Work With Virtual Wizards?

Virtual Wizards helps you hire a dedicated, full-time property management virtual assistant: a LATAM professional who works directly inside your tools, processes, and PM software, building institutional knowledge of your portfolio over time. Our goal is long-term team capacity, not temporary outsourced support.

✓

Pre-vetted for property management operations, not general admin backgrounds

✓

Platform proficiency across AppFolio, Yardi, Buildium, Rent Manager, and others

✓

C1+ English fluency: every candidate is communication-tested before introduction

✓

We place for long-term fit, not churn-and-burn turnover

✓

Every placement comes with a 6-month free replacement guarantee

💸

No ongoing fees or markups

Virtual Wizards charges a one-time placement fee. After that, you pay your VA directly. No subscriptions, monthly percentages, or hidden costs. Use our salary calculator to see estimated costs by role and level.

🔑

You own the relationship

From day one, the working relationship is entirely yours. Your VA works exclusively with your company, with no third party managing them.

🌎

Pay your VA directly

You pay with tools such as Wise, Remitly, Gusto, or Rippling. We collect the banking details after the agreement is signed to keep payments simple.

Own the relationship

Why Owning the Relationship With Your VA Matters

When you hire a property management virtual assistant, who holds the relationship decides who gets paid, who stays, and who controls the work.

Most property management companies compare virtual assistant providers on one number: the monthly price. The better question is who owns the relationship once the VA starts working. That one choice decides who pays whom, who controls the VA’s pay and schedule, and how much of your monthly spend actually reaches the person doing the work.

How managed VA services actually work

In a managed service, the agency contracts the VA and places them with you. Each month, the agency bills you one all-inclusive fee, pays the VA a smaller amount, and keeps the difference. You rarely see what your VA earns. You usually don’t control their raises, their schedule, or who covers when they’re out. On paper the VA works for the agency, and you rent their time.

Those all-inclusive fees commonly run $2,500 to $4,000 a month depending on experience. The person behind the invoice typically earns a fraction of that, because property management support salaries in Latin America run roughly $1,200 to $2,000 a month. The gap is the agency’s margin.

What the markup actually pays for

Here is the part most agencies don’t want to explain. After the match is made, many managed services do very little month to month beyond collecting your payment, sending the VA their share, and handling basic payroll paperwork. Moving money to a VA in Latin America costs a few dollars through tools like Wise, Remitly, Gusto, or Rippling. It does not cost $1,300 to $2,000 a month, which is often the size of the gap between what you are billed and what the VA is paid.

The markup isn’t buying you a better VA, better training, or better results. It is a toll on every month you keep the person. And because the fee never ends, the longer your VA stays, the more you overpay. A good VA is the asset you want to keep, and a managed service charges you more the longer you keep them.

Some managed services do provide real management: coaching, performance reviews, backup coverage. If you want that, ask what it costs and what you actually get. But if the honest answer is mostly payment processing, you are paying a premium for a transfer.

What you lose when you don’t own the relationship

Control over pay. If you can’t give your VA a raise or a bonus directly, your best people have little reason to stay. And because the agency keeps a large share of what you pay, the VA keeps less of it. That is a recipe for turnover.

Lock-in. Many agreements include non-solicitation clauses or buyout fees. If you leave the agency, you can lose the VA you spent months training, or pay extra to keep them.

Institutional knowledge. A property management company runs on small details: how your owners like to be updated, which vendors answer at 7 a.m., how your PM platform is configured, which residents need a call before a notice goes out. Your VA learns all of it. If the agency can reassign or replace them, that knowledge walks out the door.

A middleman in every conversation. When pay, time off, and performance all run through a third party, simple things take longer, and your VA answers to two bosses.

What owning the relationship gives you

When you hire direct, the working relationship is entirely yours from day one. Your VA works exclusively with your company, takes direction from you, and builds knowledge of your portfolio, your vendors, and your workflows over time. You set the pay. You decide on raises. You talk to your VA directly, with no one in between.

That changes retention. When associates are paid fairly and feel connected to the company they work for, they tend to stay longer and perform better. A VA who stays two years is worth far more than one who rotates out after six months, because the value of a front-office hire compounds as they learn your business.

It also changes your flexibility. You can move a VA from part-time to full-time, add a second hire for leasing or accounting support, or shift responsibilities as your portfolio grows, without renegotiating a contract with an agency.

How we keep direct hire low-risk

Owning the relationship doesn’t mean going it alone. We handle the sourcing, vetting, and scheduling, deliver a shortlist of two to three candidates within 72 hours, and let you interview and choose. You pay a one-time $2,000 placement fee, and every placement comes with a 6-month free replacement guarantee. After the hire, you pay your VA directly through Wise, Remitly, Gusto, or Rippling, and we keep offering guidance so the placement works.

See What Direct Hire Would Cost You

The 24-month math (example)

Managed service

$3,000 × 24 = $72,000

Direct hire

$1,400 × 24 + $2,000 = $35,600

Difference

$36,400

Example for a mid-level property management VA earning $1,400 a month in both cases. Run your own numbers in the calculators above.

Before you sign with any provider

Six questions to ask

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Who pays the VA, and how much of what I pay do they keep?

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Is there a non-solicitation clause or a buyout fee?

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What exactly does the monthly fee cover after the match?

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Can I give my VA a raise or a bonus directly?

?

If I leave, can I keep my VA?

?

Who owns the working knowledge my VA builds?

Our placement process

How to Hire a Property Management Virtual Assistant in 72 Hours

1

Free

Discovery Call

A quick consultation to understand your goals, the roles you need filled, the PM software you run, and your budget.

2

72-Hour Shortlist

Within 72 hours, you receive 2–3 pre-vetted LATAM candidates screened for property management experience, C1+ English fluency, and platform proficiency.

3

You Hire Directly

You interview and choose. We never make the hire for you. You pay your VA directly, with no middleman and no monthly fee.

Meet the talent

Property Management Candidates

Watch intro videos from property management candidates in our LATAM pipeline before you ever book a call.

Frank M.

Property Management Candidate

Alejandra R.

Property Management Candidate

Erling V.

Property Management Candidate

Milton G.

Property Management Candidate

Ariel L.

Property Management Candidate

Ready when you are

Interview candidates like these within 72 hours

Tell us the role and the platform you run. We send 2–3 pre-vetted candidates and you choose.

Get Started

1,500+

Property management VAs in our pipeline

100%

Fully screened and vetted

72 hours

To receive a candidate shortlist

85%

Of placements stay with clients for 1+ year

FAQ

Property Management Virtual Assistant FAQ

Schedule a Free Call

What does a property management virtual assistant do?

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A property management virtual assistant runs your operations layer remotely: maintenance coordination, tenant communication, leasing and vacancy management, owner reporting, accounting and financial admin, and PM platform administration. They work inside the software you already use and route anything that needs a licensed decision back to your team.

How much does a property management virtual assistant cost?

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A full-time LATAM property management virtual assistant typically earns $14,400–$24,000 a year ($1,200–$2,000 a month) depending on experience, paid directly to them. You pay Virtual Wizards a one-time $2,000 placement fee per hire and nothing monthly. Part-time roles scale down. For the full ROI math, read is a property management virtual assistant worth it, or use the calculators on this page.

Which property management platforms do your VAs know?

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We source candidates for your specific stack, including AppFolio, Yardi Voyager, Yardi Breeze, Buildium, Rent Manager, Propertyware, DoorLoop, and Rentvine, plus tools like Property Meld, DocuSign, LeadSimple, and ShowMojo. See our AppFolio and Buildium pages for platform-specific roles.

Do I need to train them from scratch?

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No. Our VAs come with property management operations experience and platform familiarity. You’ll still onboard them to your systems, templates, and preferences, like any new hire, but you’re not starting from zero. Our guide to hiring a property management virtual assistant walks through a 30-day onboarding plan.

Can one VA handle maintenance and leasing?

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Yes, for a smaller portfolio. Many property management companies place a maintenance coordination VA and a leasing or financial admin VA as separate roles as they grow. Each is a separate $2,000 placement fee, and we scope the role split with you on the discovery call.

Can a virtual assistant handle accounting and trust accounting?

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Your VA can own the data entry layer: charge posting, payment posting, AP entry, delinquency tracking, and reconciliation support. Trust accounting decisions and financial governance stay with your licensed team or CPA. If you want a dedicated finance hire, see our property management bookkeeper page.

What is the $2,000 placement fee and what does it cover?

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A one-time fee per hire. It covers sourcing, vetting, your 2–3 candidate shortlist within 72 hours, interview scheduling, and your 6-month replacement guarantee. It is the only fee you pay us. Each additional hire is a separate $2,000 placement fee.

Do I pay the VA directly, or does money go through Virtual Wizards?

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You pay your VA directly, using tools such as Wise, Remitly, Gusto, or Rippling. 100% of their salary goes to them. We take no cut and add no markup.

What if the VA doesn’t work out?

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You are covered by a 6-month free replacement guarantee. If the hire isn’t the right fit inside six months, we find you a replacement with no new placement fee.

How quickly can I hire, and do I choose the candidate?

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Within 72 hours of your discovery call, we deliver a shortlist of 2–3 pre-vetted LATAM candidates. You interview and choose the person who fits your team and workflows. We never make the hire for you.

Schedule a Discovery Call

Tell us your hiring needs and we will provide you with the best talent that will align to both to your company and team